IntelliShun FAQs

Why is the Bridge Not Passing Traffic?
When the SkyCoal bridge does not pass any traffic please check the following: Check that the speed and duplex settings on the devices connected to the br...
Thu, Aug 10, 2017 at 10:44 AM
What do the Port Light Indicators Mean?
The IntelliShun port lights are an indicator of speed and connectivity.  For a description of the port lights refer to the following diagram: __RJ-45__ ...
Thu, Aug 10, 2017 at 10:45 AM
What are the IntelliShun Setup Browser Requirements?
In order to access the IntelliShun setup GUI you will need to use a supported browser.  Currently, we support the following browsers and versions: I...
Thu, Aug 10, 2017 at 10:46 AM
What are Magic Packets?
IntelliShun tries two tests to determine if the bridge is working correctly. First it sends a special “magic packet” and watches for the magic packet to pas...
Thu, Aug 10, 2017 at 10:47 AM
Why is the IntelliShun not Communicating?
If you have been notified that your IntelliShun has stopped communication here are some troubleshooting steps that can be performed before contacting us. ...
Thu, Aug 10, 2017 at 10:48 AM
Which RiskAnalytics API Addresses and Ports are Required for IntelliShun?
Certain customers are using web filtering proxies and/or restricted firewall egress rules on their networks. The IntelliShun appliance needs to be able to a...
Thu, Jul 19, 2018 at 10:49 AM