This document was created to help in explaining why an installation might run into trouble or fail entirely. Each page contains a screenshot from the setup process, accompanied by a list of potential causes for the result  shown. Some of the setup stages are not represented here, as they are incapable of producing errors of their own.

During your setup, if you find an error page not covered by this guide, refer to the contact information below.

Additionally, if at any point an error message includes a “Critical Error,” please contact RiskAnalytics support as soon as possible. If you need further assistance beyond what this guide provides, open a ticket above or email us at