Explanation
The IntelliShun device attempted to contact RiskAnalytics with initial heartbeat and setup information. The response or the request was malformed.
Potential causes
-
A Web proxy might be intercepting and modifying requests from
the device.
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A misconfigured DNS server might be sending requests to
unexpected servers.
Fixes
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Configure network so the IntelliShun device does not use the Web proxy.
-
Check the DNS servers for proper resolution of api.riskanalytics.com and www.riskanalytics.com